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The Age of Teleradiology

Robert Steinbrook, M.D.
(New England Journal Volume: 357:5-7, July 5, 2007)
 
 

Teleradiology has become an essential part of the practice of radiology, with broad implications for care delivery and the organization of work. The same technology that can transmit a radiograph or a computed tomographic (CT) scan obtained at night at an emergency department in Philadelphia to Bangalore, India, for reading during the day can move any digital radiograph anywhere at any time.1 Within minutes, images can appear on the desktop of a radiologist at home, in an office several floors away from a central reading room, or at another hospital. Studies can be transmitted to the referring physician, a workstation in the operating room, a specialty radiologist for a second opinion, or a "nighthawk" company for after-hours coverage.

One of the accredited companies is Teleradiology Solutions, based in Bangalore. Founded in a home office in 2002 by a husband-and-wife team - a radiologist and a pediatric cardiologist who were both trained at Yale - the company now has a five-story, 70,000-ft2 headquarters, an office in New Haven, Connecticut, and a computer server in South Carolina. In the spring of 2007, it employed eight U.S.-trained radiologists: four in Bangalore, three in the United States, and one in Europe. They provide nighttime coverage (with a 30-minute turnaround) to about 50 hospitals in the United States. About three quarters of the studies they read are CT scans, primarily of the head, abdomen, and cervical spine; others are ultrasonograms for the diagnosis of ectopic pregnancy, testicular torsion, or gallbladder disease, as well as nuclear-medicine studies in patients with suspected pulmonary emboli or unexplained bleeding. The reports are normally sent by fax, with a follow-up telephone call to confirm receipt; if there are findings necessitating urgent treatment, the radiologist calls them in. Teleradiology Solutions also employs radiologists trained in India to read studies for six hospitals in Singapore, three in Bangalore, and several remote sites within India.

   
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